DPDPA: A New Opportunity for Everyone?
The Rise of Privacy Specialists, Consultants and Products in India
In my previous blogs, I wrote about the DPDPA framework, the industry's readiness and the questions organisations should be asking before calling themselves prepared.
But there is another
interesting development happening alongside all this.
DPDPA is creating a
new business and career opportunity. Consulting firms are expanding their
services, technology companies are launching privacy products, training
providers are introducing certification programmes and professionals from
different backgrounds are trying to establish themselves in this space.
And it seems that
almost everyone wants to be part of the opportunity.
There is nothing wrong
with that. A new regulatory requirement creates demand and the market responds.
But when an entire industry starts moving towards the same opportunity, it is
worth looking at what is actually happening.
Are we building a
strong data privacy ecosystem, or are we creating another market around
compliance?
1. Suddenly, Everyone Is Talking
About DPDPA
A few years ago, data
privacy was largely discussed within specific legal, information security and
compliance circles. Today, the conversation has reached boardrooms, technology
teams, HR, business operations, consulting firms and the training market.
Look around and you
will notice the change.
●
Consulting firms are creating
dedicated DPDPA and data privacy practices.
●
Existing IT and cybersecurity
service providers are adding privacy advisory to their portfolios.
●
Training providers are launching
DPDPA courses and certification programmes.
●
Technology companies are promoting
consent management and privacy management platforms.
●
New job roles are appearing around
privacy operations, DPO support, data protection and compliance.
●
Professionals from IT, legal,
InfoSec, audit, risk and business operations are exploring opportunities in
this area.
Even organisations
that were previously offering general IT or security services are now looking
at how they can position themselves in the privacy space.
This is not
necessarily a bad thing. Organisations need guidance and the industry needs
more people with relevant knowledge.
But the speed at which
everyone is entering this space raises an important question:
Is the growth in
DPDPA services matching the actual availability of experienced professionals
and practical implementation capabilities?
2. The Product Market Is Growing
Every Day
One of the biggest
trends I have noticed is the number of products being introduced and promoted
in the name of DPDPA readiness.
Consent management,
cookie consent, data discovery, privacy notices, data inventory, data principal
request management, compliance dashboards, data classification and privacy
automation — there seems to be a platform for almost everything.
Every other day, we
come across a new product claiming to simplify privacy management or help
organisations become DPDPA-ready.
Some companies are
building new products specifically around the growing privacy requirements.
Others are adding DPDPA-related features to their existing products. There are
also vendors repositioning their existing solutions for the Indian market.
From a business
perspective, this makes sense. There is demand and technology companies want to
capture that opportunity.
Organisations handling
large volumes of personal data will certainly need technology to support their
privacy programmes. Managing everything manually through spreadsheets, emails
and documents may not be practical in the long run.
However, I think we
need to separate the actual requirement from the product being sold.
For example, buying a
consent management platform does not automatically mean that an organisation's
consent requirements are taken care of.
A tool may help
collect consent, maintain records and manage preferences. But the organisation
still needs to understand where consent is required, what information is being
collected, how it is being used and whether the process is appropriate.
The same applies to
data discovery tools. A platform may identify personal data across systems, but
the organisation still needs to validate the results and understand what action
is required.
A privacy dashboard
may generate reports, but a dashboard alone cannot establish whether the
organisation is actually meeting its responsibilities.
There is also an
important distinction between a general consent management product and a
Consent Manager under the DPDPA framework. The terminology may sound similar,
but organisations should not assume that every product marketed as a consent
management solution has the same role or regulatory status.
Technology can
support implementation, but buying a product is not the same as implementing
privacy.
3. This Is Not Just an Indian Market
Opportunity
One thing that makes
DPDPA particularly interesting is its impact beyond India.
India is a major
digital market and a large number of international companies provide products
and services to people and businesses here. Many global organisations also have
offices, Global Capability Centres (GCCs), development teams, support functions
and shared service operations in India.
For these
organisations, DPDPA is not just another local compliance discussion.
Companies based
outside India may also need to consider the Act when processing personal data
in connection with offering goods or services to individuals in India. This
means the discussion extends to international businesses, global technology
providers, cloud service providers and organisations that process Indian
personal data through overseas systems.
Consider a few
examples:
●
A global SaaS company providing
services to Indian customers.
●
A multinational organisation
managing employee information across multiple countries.
●
An international company using a
shared HR or customer relationship management platform.
●
A global organisation outsourcing
support or business operations to an Indian service provider.
●
A cloud or technology provider
processing personal data for customers in India.
These organisations
may already have privacy programmes designed around GDPR or other international
data protection frameworks. However, they still need to assess the specific
requirements applicable under Indian law.
Having a GDPR
programme does not automatically mean that an organisation is ready for DPDPA.
There may be common principles, but the requirements, responsibilities and
implementation details are not identical.
This creates another
layer of work for global organisations: understanding how India-specific
requirements fit into their existing global privacy and technology
environments.
It also creates
opportunities for international consulting firms, privacy technology providers
and Indian service providers that can help businesses manage multiple
regulatory environments.
4. Global Privacy Companies Are Also
Looking at India
The opportunity is not
limited to Indian companies.
Global privacy
technology providers and consulting firms have been working in areas such as
GDPR compliance, consent management, data discovery, privacy automation and
data governance for years.
With India's DPDPA
framework, they now have another market to explore.
Some global platforms
are expanding their India-focused offerings. International consulting firms are
building or strengthening local privacy practices. Technology vendors are
exploring partnerships, implementation services and regional expansion.
We are also seeing
increased interest in privacy management platforms that can support
organisations operating across multiple jurisdictions.
This is
understandable.
A company operating in
Europe, the US, India and other markets does not necessarily want to manage
every privacy requirement through a completely separate technology platform. It
wants visibility, consistent reporting and the ability to manage different regulatory
requirements within its existing environment.
This is where global
privacy platforms see an opportunity.
At the same time,
Indian technology companies and startups also have an opportunity to build
products and services for a much larger market.
India could become
more than just a market where global vendors sell privacy products. It could
also become a place where privacy technology, implementation expertise and
managed services are developed for international customers.
But that will depend
on the quality of the solutions and the experience of the people building them.
5. The Global Market Is Growing and
So Is the Competition
Data privacy is
already a global business.
GDPR, CCPA and other
regional privacy frameworks have created demand for privacy consulting, consent
management, data governance, technology platforms and specialised
professionals.
DPDPA adds another
important market to this growing landscape.
Industry market
reports project continued growth in consent management and privacy management
software over the coming years. The exact estimates vary depending on the
market definition and research methodology, but the broader direction is clear:
businesses are spending more attention and resources on privacy technology and
services.
This also means
competition will increase.
Global vendors have
established products, experience and customer bases. Indian companies may have
a better understanding of local business requirements, pricing expectations and
implementation challenges.
Both have
opportunities, but neither has a guaranteed advantage.
For customers, this
could mean more choices and better products. For service providers, it means
they will need to demonstrate actual capabilities rather than rely only on
market positioning.
The market will not
remain limited to selling a consent banner or generating a compliance report.
Organisations will increasingly look for solutions that can work across
applications, departments, business processes and regulatory environments.
6. Everyone Wants to Become a Privacy
Specialist
The same trend can be
seen among professionals.
People from legal, IT,
cybersecurity, audit, risk, governance, compliance and business operations
backgrounds are exploring data privacy as a career option.
LinkedIn discussions,
webinars, training sessions and certification programmes are increasing.
Professionals are updating their profiles, adding privacy-related skills and
looking for opportunities in this growing area.
I see this as a
positive development. Data privacy needs people from different backgrounds.
However, there is a
difference between learning about DPDPA and having the ability to implement it.
Understanding the Act
and Rules is one part. Understanding how an organisation actually works is
another.
Consider what
practical implementation involves:
●
Understanding how an organisation
collects, uses and stores personal data.
●
Identifying where personal data is
present across different systems and business functions.
●
Understanding how technology,
applications and third-party services process information.
●
Working with HR, IT, legal,
procurement, security and business teams.
●
Identifying gaps and suggesting
solutions that can realistically be implemented.
●
Helping maintain the programme as
the organisation and its business processes change.
These things cannot be
learned only through presentations or a short training programme.
A person may
understand the regulatory language but have limited experience with technology.
Someone from IT may understand systems but not the regulatory requirements. A
compliance professional may understand controls but may not have experience
translating them into operational processes.
All these perspectives
are valuable, but practical privacy work requires them to come together.
A certification can
be a good starting point. It should not automatically become proof of
implementation expertise.
7. The Certification and Training
Market Is Also Growing
With the increasing
interest in DPDPA, training providers have found a new audience.
There are courses,
workshops, webinars and certification programmes designed to help professionals
understand the regulation and build their knowledge.
For someone entering
this field, these programmes can be useful. They provide structure, introduce
important concepts and help professionals understand the responsibilities
involved.
But we should also be
realistic about what a certification can achieve.
Completing a course
and working on an actual privacy implementation are two different experiences.
For example,
understanding the concept of data mapping is one thing. Actually identifying
personal data across departments, applications, databases and external service
providers is another.
Understanding consent
requirements is one thing. Working with product teams to understand how consent
is collected, recorded and managed across different customer journeys is
another.
The same applies to
data retention, individual rights and privacy-related requests.
The industry needs
good training programmes, but it also needs practical learning, implementation
experience and knowledge sharing.
Otherwise, we may end
up with more certified professionals than organisations with the right
implementation support.
8. Existing Services Are Getting a
New Label
Another interesting
trend is how existing products and services are being repositioned.
Information security
tools, GRC platforms, data loss prevention solutions, access management
systems, audit tools and data management platforms already existed before
DPDPA.
Many of these products
can support certain privacy-related requirements. That is understandable.
But simply adding the
DPDPA label to an existing product does not automatically make it a complete
privacy solution.
A security product may
help protect personal data. A GRC platform may help track controls and
compliance activities. A data discovery tool may help identify information
across systems.
All of these can be
useful, but they solve different problems.
The same applies to
consulting services. An organisation offering ISO implementation, information
security audits or general compliance advisory may have relevant experience,
but that does not automatically mean it has the capability to handle every aspect
of DPDPA implementation.
There is nothing wrong
with expanding an existing service portfolio. In fact, using existing
capabilities is often a sensible approach.
The concern is when
the marketing starts moving faster than the actual capability.
Organisations should
understand what a product or service can deliver, what it cannot deliver and
what additional work will still be required.
Otherwise, they may
end up purchasing multiple tools that look impressive during a presentation but
do not address their actual requirements.
9. Organisations Need to Be Careful
About What They Buy
With so many
consultants, products and service providers entering the market, organisations
will have plenty of options.
But selecting the
right solution will become increasingly important.
Not every organisation
needs an expensive privacy management platform. Not every organisation needs a
large consulting engagement. And not every existing process needs to be
replaced with a new tool.
The approach should
depend on the organisation's size, business model, technology environment,
personal data processing activities and actual requirements.
Before purchasing a
product or engaging a consultant, organisations should ask a few simple
questions:
●
What specific problem are we
trying to solve?
●
Does this product or service
actually address that problem?
●
Is the solution suitable for our
existing technology environment?
●
What will still need to be handled
manually?
●
Does the service provider
understand our business and operational requirements?
●
What support will be available
after implementation?
●
Are we buying something because we
need it or because everyone is talking about it?
These questions may
sound basic, but they can help avoid unnecessary spending and unrealistic
expectations.
The objective should
not be to purchase as many tools as possible or engage the most visible
consultant.
It should be to
identify what is required and select the right support.
10. Privacy Cannot Be Owned by One
Department
Another important
aspect is the kind of professionals the industry needs.
Data privacy is not
limited to legal, IT or information security teams.
Legal professionals
bring regulatory understanding. IT teams understand systems and applications.
Information security professionals understand technical controls. HR
understands employee-related processes. Procurement and vendor management teams
understand external relationships. Business operations teams understand how
processes work on the ground.
All these functions
have a role to play.
This also creates
opportunities for professionals who may not have previously worked in a
dedicated privacy role.
Someone working in IT
asset management, vendor governance, business operations, GRC or process
management may already have experience that is relevant to parts of a privacy
programme.
The important thing is
to build on that experience and understand the additional requirements.
The next phase will
need professionals who can connect different functions rather than work only
within their own area of expertise.
We need people who can
understand a requirement, discuss it with the relevant teams and help convert
it into a workable process.
That is where
practical experience will make a difference.
11. The Market Will Eventually
Separate Real Expertise from Marketing
Whenever a new
compliance requirement creates business opportunities, the initial market
response is predictable.
New services are
introduced. Existing products get new features. Training programmes are
launched. Professionals start exploring new career paths. Global vendors look
at new markets. Everyone wants to be part of the conversation.
DPDPA is no different.
There will be a lot of
discussion around which product is better, which certification is more
valuable, which consultant has the right expertise and which platform can
provide end-to-end compliance.
But over time,
organisations will start looking at actual results.
Did the implementation
solve the problem? Can the organisation maintain the processes? Does the
technology actually support the requirements? Can the consultant provide
practical guidance? Does the professional understand how things work beyond the
policy document?
These questions will
matter much more than marketing claims.
The same applies to
technology vendors. A product should be evaluated based on its actual
capabilities, suitability and limitations, not simply because it carries a
DPDPA-ready label.
And for professionals,
job titles and certifications may help open doors, but practical understanding
and the ability to deliver will determine long-term growth.
The market may be
crowded today, but genuine experience will continue to matter.
My Take
I see the growing
interest in DPDPA as a positive development.
India needs more
privacy professionals, better technology, practical training and service
providers who can help organisations understand and implement the requirements.
There is an
opportunity for Indian consulting firms, global technology companies, training
providers, startups and professionals from different backgrounds.
The impact is not
limited to India either. Global organisations need to understand how DPDPA fits
into their existing privacy programmes, while international vendors are looking
at India as another important market for their products and services.
This creates
opportunities for Indian companies and professionals to participate in a much
larger global privacy ecosystem.
But I also think we
need to slow down a little and look beyond the opportunity.
We should not assume
that more products mean better privacy. More certifications mean more
experienced professionals. Or more consulting offerings mean organisations are
becoming more prepared.
A product is useful
only when it solves an actual problem. A certification is useful when knowledge
is applied. A consultant adds value when recommendations can be implemented.
And a privacy professional becomes valuable through the ability to understand
and handle real-world challenges.
There is room for
everyone in this space. But there is also a responsibility to understand what
we are offering and what we can actually deliver.
DPDPA has created
an opportunity in India and opened another door for the global privacy market.
The real challenge is to turn that opportunity into genuine expertise and
practical data protection, rather than just another market selling compliance.
This blog reflects
my observations on the current industry trends and professional landscape
around DPDPA. It is an industry perspective, not legal advice.
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